Dashboard overview
The Dashboard (sidebar Overview) is your daily check-in page. It rolls up the most-watched health metrics across all your products into one screen so you can spot something interesting in 30 seconds.
When to use it
- First thing in the morning to confirm yesterday looked normal.
- After shipping a new release, to see how it lands.
- Before a status meeting, to grab a few headline numbers.
For deeper analysis, jump from here into Event Explorer, Sessions, Funnels, or Retention.
Top filters
Above the dashboard content is a filter row:
- Product — limit the dashboard to events from one product, or leave blank for “all products.” Selecting a product reveals an additional Source version selector underneath, so you can drill into one specific release.
- Time range — choose a preset (7 days, 30 days, 90 days, custom range). The default is 30 days.
- Compare to — overlay an earlier period as a comparison baseline. Options:
- Previous period — same window length immediately before the current one.
- Same period last year — exactly 365 days back.
- Custom — pick any start date you want.
Comparison appears as a dimmed second line on the trend chart and as a delta (▲ +12% / ▼ −5%) on each KPI card.
Sections
KPI cards
Four cards across the top:
- Total Events — total events ingested in the window.
- Active Users — distinct identified actors who fired at least one event.
- Total Sessions — sessions that started in the window.
- Total Exceptions — exception reports captured by your SDKs.
When comparison is enabled, each card includes the percentage change versus the comparison period.
Trend chart
A time-series chart underneath the KPIs. The metric shown can be switched between events, sessions, and active users. When comparison is enabled, the comparison period is overlaid as a lighter line.
Top features
A ranked list of the most-tracked event categories or names in the window — tells you which features your users actually exercise. The rows are read-only; for click-through filtering, use Event Explorer.
Quick stats
Two compact panels for at-a-glance signals:
- Session Health — average session duration, completion rate (sessions that ended cleanly vs. timed out), and similar engagement signals.
- Exceptions — recent exception count, top fingerprints, and severity breakdown.
If anything looks off, click through to the dedicated page (Sessions, Exceptions) for detail.
Data freshness
The Dashboard runs on aggregated data, rebuilt every 15 minutes. Brand-new events take up to 15 minutes to appear in the KPIs, the trend chart, and Top Features. If you’ve just sent test events, confirm ingestion via the Invalid Events page or Actor Identities first (both reflect within seconds), then come back here for the rolled-up view.
Empty state
A fresh tenant with no events yet sees a “no data” empty state with a sample-data button. Sample data populates the dashboard with synthetic events so you can preview the experience while you finish your real integration. To clear it later, delete the sample product (typically named “Acme Docs”) from Settings → Products — that removes the sample data along with it.
Common questions
The numbers don’t match what I’d expect. Check the Product filter — by default, all products are included. Drill into one product if you’re integrating across several.
Comparison shows huge percentage changes. That’s usually because the comparison period had very few events (small denominator). Either pick a longer window or a different comparison mode.
The KPI for sessions is zero but the events KPI shows events.
The SDK only emits sessions when your application calls StartSession() / startSession(). If you only call Track() without starting a session, events are recorded but no session is created.